As of 3/30/2012, BBB nationwide has received reports from thousands of consumers and businesses that have received fake BBB emails. Most recently, the scammers are sending these emails in mass quantities.
What You Need to Know:
- BBB databases have NOT been hacked.
- You are NOT receiving these emails solely because you are BBB Accredited.
- The scammers behind these emails are part of an overseas crime ring.
- BBB is working with the FBI and law enforcement to stop these emails.
How to Protect Yourself:
- Do NOT reply to any fake BBB emails.
- Do NOT click on any links in the emails.
- Do NOT download any attachments.
- Update anti-virus software often.
- Look for typos and grammatical errors.
- Look at the ‘From’ email address; legitimate email addresses will come from your local BBB. Ours come from @spokane.bbb.org.
- Send sample phishing emails to email@example.com.
- Forward this information to co-workers, employees, and friends.
BBB will continue to provide updates on this scam on our website. Please check back often, and follow updates on Facebook and Twitter. If you have any questions, please call us at 509-455-4200 or email firstname.lastname@example.org.