December 28, 2011
A local business has informed our BBB that an F-rated company, US Telecom (aka UST Development, Inc.) based in Ontario, CA is soliciting in our region. US Telecom has a history of sending fraudulent invoices to businesses for ‘maintenance warranties’ in the amount of $175.00 to $350.00. See below for an example of the solicitation. These invoices are solicitations for business, not an actual bill. You are not obligated to pay this amount to US Telecom/UST Development, Inc. This company has had 139 complaints filed in the past year, and many have gone unanswered.
April 10, 2012 Update: We have received multiple calls from businesses across the nation who report that the $425.00 solicitation invoices they have received show US Telecom's return address has changed to: P.O. Box 970 La Verne, CA 91750-1970. As of 4/10/2012, the solicitation invoices still do NOT state anywhere that they are a solicitation for business, and the company has a total of 262 complaints filed against them.
To see further information about US Telecom/UST Development, Inc., see their BBB Business Review. If you have any questions about these invoices, feel free to contact Chelsea Dannen, PR & Media Specialist at 509-232-0529 or cdannen@spokane.bbb.org.
